From start to finish it ws a great experience. My parents are 89 annd 86 and every consideration was made to accommodate them since they wanted to remain in the house.
Cesar was our first contact, he was very helpful, he explained everything, made sure we understood the process, took out the damaged flooring and started the mitigation process quickly. The next day Tray came out to do an estimate, he also explained the process and gave me a time frame for the work to start. He got the info over to our adjuster quickly and the work was scheduled. Next I got a call from Jose, who again, reviewed the process. He came over with flooring samples, answered any questions and said he'd stop by with additional samples to match our existing floor. Jose came with the samples on Thursday and once we picked the floor he let me know that the packing team would contact me and we would get started. Aaron contacted me to remove our belongings and was there first thing Monday morning. His team was very professional and took great care of packing and removing our things. They even went above and beyond, noticing candles, put them in a separate box so that they wouldn't be left in the heat of our garage. The flooring team came on Wednesday to get started. Jose and Jorge were great, they continued to update about the time frame, made sure everything was going as expected and the job was done correctly. All of the crew did a great job, were professional and made sure that everything was cleaned up at the end of each day. Both Jose and Jorge made sure we were completely satisfied with the work done before signing off on completion. The floor looks beautiful, it was great to work with a company that handles everything from start to finish with professionalism and experienced employees. Thank you for such a great experience!
John L.
Jose Soto was a great project manager! His communication and care supervising was outstanding. I had no worries because of him.
Heather B.
So very efficient and personable. Helps a lot during this stressful time.
Donna L.
Our experience with the entire Paul Davis Mitigation team under the leadership of Christen and Mariana has been outstanding. They handled the mitigation team with professionalism and showed that the truly cared about the well being of their clients. They kept us apprised of every phase of the Project. Next we received quick follow up from the Appraiser Tray who demonstrated hes an integral part of this company. I appreciate this company and would definitely refer them.
Master S.
I left them in the care of my home while I was away, and I am happy to report that they are a very trustworthy and efficient company to use. Cesar, Gustavo, and Santiago were very personable, swift in taking action to complete the construction, always arrived on time; ensuring that the work was professionally done, and communicated consistently throughout the process. Most importantly, the work is of great quality.
Anna
