I was lucky enough to work with Frank Penaloza who came for the initial walk-through of what work would be done and he took the time to explain the entire process in detail and then answered all of my questions. He set up all of the contractors that did the work and kept me informed throughout the process. In a week's timeframe, I had an almost brand new half-bath, garage wall rebuilt and painted, and new flooring for my living room, dining room, kitchen, foyer and bathroom installed. The only thing I had to do throughout the entire process was select the flooring that I wanted. Frank took care of everything else and contacted me after each project was completed to see how things turned out. He went above and beyond and I can't recommend him and Paul Davis enough.
Michelle H.
I would highly recommend this team to everyone. They came in and professionally packed everything and took great care in doing that. When it came time for all of my items to be brought back in and unpacked, they again were very professional and did a great job in getting everything back where it belonged. I had no issues with anything being damaged and they took great care not to damage the new floors that had just been installed. Great experience and would definitely use again if needed in the future.
Michelle H.
I wanted to call out Tony my overall project manager. He cares about what happens to you and has been extremely helpful guiding me thru this process. Would also like to recognized Anna and her team for the great job with boxing up all the contents and taking them to Paul Davis facility to hopefully remove smoke damage. Another call out is David at First team for the cleanup of all the electronics. I give them all a high ten score because these teams have been excellent. Gods light shines in these teams which gives me a lot of comfort! We are now in the demolition process. Stayed tuned!
Dale M.
Outstanding communication from the Project Manager named Jose. He explained things thoroughly, and he always responded to my questions in a quick manner.
Kenneth M.
Thanks to Marquis + his mitigation crew, Ray, Ana, Ed Reyes, Christian, the pack out crew (Gabriel, Jose, Gernandy, Sandra, Katy), and all the guys doing the flooring work!!!
Layal K.